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1. Your account has been locked due to too many payment attempts. Please email your full name and email to:

We will verify your payment information and unlock your account as soon as possible. Normal business hours are Monday through Friday 8am to 8pm and you should receive a response within the hour. Non-business hours, weekends, and holidays may take longer.

2. If you are returning to get re-certified and have not yet paid, you can unlock your account by clicking on shop and purchasing the course.

3. If you are returning to finish a previously paid for course, please make sure you are logged into your account:

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